Ideally we need vector files: .AI .DXF or .CDR with an indication of scale setup as follows. Or send what you can to show your idea. We can also quote for drawing work if required.
Give us an idea of what you are making, is it an ‘appearance’ project or a prototype. It helps us to advise best on material choice and cost.
What materials / thicknesses you would like to use and whether you want to use our supply or your own. If supplying an object to engrave, let us know what it’s made of and the dimensions.
We need to know the quantity you require from each file so we can quote accordingly. Costs vary depending on the volume of an order, so it’s important to convey this information.
Your name, company name and most importantly your telephone number so we can get back to you for any questions we might have about your job.
If you’re Medan based, you are welcome to collect like many of our clients. If not, let us know your full delivery address and most importantly your deadline!
• Quotes are calculated by estimating the scope of your job from the data you provide. This is a combination of estimating the laser time, material costs (if we are supplying) and any drawing / file amendment work we need to carry out, depending on what you send. It’s a how long is a piece of string scenario! We need specific details to form a quote.
• Ideally we need vector file(s) setup
• Bear in mind that due to the nature of the quoting process it’s really difficult to quote from a verbal description, which includes a quick quote over the phone.
Payment can be made using bank transfer or cash
Minumum charge and order Rp 250.000
Pay full in advanced for ready stock products
Pay 50% in advance for custom products and services over 1 million rupiahs
Discounted rate for larger production jobs
• If files are setup correctly as per our guidelines no drawing charges apply
• Jobs requiring additional handling – file development or complex cut management incur additional costs.
• Material costs supplied with quotation
• Sampling costs quoted on request
• 4-6 working days for collection
We can sometimes work quicker, so it’s best to let us know your deadline.
• Rush jobs (within 24hrs) are also an option at a premium rate depending on the scale of work required. Let us know your deadline and we’ll quote accordingly.
• For larger scale / production jobs we can liaise on your deadline, we are designers too so understand the nature of last minute jobs. We always try to work to your need where possible.
Delivery options and costs
• You can also arrange your own collection for delivery if preferred